Frequently asked Questions

Our FAQ section answers the most common questions to help you quickly find the information you need.
Browse the topics below to learn more, and if you still need help, please contact us.

Yes, The stamp pad in the stamp can be removed. Purchase the appropriate ink refill or re-inking fluid for your stamp model

If you are uploading your own artwork for a rubber stamp, it’s best if this can
be supplied in vector format. (.eps, .ai or .pdf). Please note, .pdf is the only vector format available when uploading through this website.

We work on a fast turnaround. Any order that has been approved and payment processed by 2.30pm is manufactured and dispatched the next business day. Delivery then takes 2-3 days depending on your location.

Please refer to the “Which Stamp” from the menu drop down on “Stamp”

We work on a fast turnaround. Any order that has been approved and payment processed by 2.30pm is manufactured and dispatched the next business day. Delivery then takes 2-3 days depending on your location.

Yes, we have a “Stamping Station” set up so you can come in and see and use
the different types of stamps we can make for you. This will ensure that you will get the right stamp for your requirements.

If you are local, come in and see us with sample materials of your project so
we can test the appropriate inks and units. You can also post us a sample and we can test the inks for you.

You can use a self Inking stamp however we would have to change the ink in your stamp to a quick dying ink. This will incur an addition charge but you will receive the bottle of ink to re-ink your stamp later

Yes, email us directly with the unit brand and any identified numbers on the unit and this will let us know what size you need and we can manufacture the replacement for you to stick on your existing unit.
(if your self inking stamp has been frequently used then sometimes you may need
to replace the ink pad as well as the old impression will be indented to the stamp pad)